Support

General FAQs:
1. What scenarios are suitable for portable power stations?
Indoor and outdoor can be used: indoor: such as: home backup power; CPAP and other precision medical equipment; party / party / barbecue; outdoor: outdoor camping / adventure / tourism; RV travel; earthquake / hurricane / flood emergency rescue.

 

2. What equipment can the portable power station supply?
Portable power stations can charge various devices such as CPAPs, laptops, mobile phones, tablets, led lights, drones, car mini refrigerators, cameras, etc.

 

3. What charging methods are available for portable power stations?
The portable power station can be charged by mains/solar panel/car charger.

 

4. How do I know when the portable power station can power my device?
You can do a rough calculation of the charging time: Note that your electrical appliances should not exceed our power rating limits.
Charging time (rough calculation) = Wh*0.85 of our power station/operating power of your device This is the calculated theoretical value, the actual working time may vary depending on the way you use the device, please consult the seller for details.

 

Product FAQ: Refer to amazon store

Sales FAQ:

You can contact us through the official website or send an email to: GENSROCK@outlook.com, we will reply as soon as possible.